We would like to share with you a federal resource, provided by the FCC to qualifying families impacted by the COVID-19 pandemic. The Emergency Broadband Benefit (EBB) Program is a Federal Communications Commission (FCC) program that provides a temporary discount on monthly broadband bills for qualifying low-income households. If your household is eligible, you can receive:
- Up to a $50/month discount on your broadband service and associated equipment rentals
- Up to a $75/month discount if your household is on qualifying Tribal lands
- A one-time discount of up to $100 for a laptop, tablet, or desktop computer (with a co-payment of more than $10 but less than $50)
- Only one monthly service discount and one device discount is allowed per household.
The FCC has announced that consumers can begin applying for and enrolling in the Emergency Broadband Benefit Program on May 12, 2021. The program will end when the fund runs out of money, or six months after the U.S. Department of Health and Human Services declares an end to the COVID-19 health emergency, whichever is sooner.
You can contact the EBB Program Support Center 7-days a week, 9AM – 9PM at either (833) 511-0311 or EBBHelp@usac.org. The EBB Program Support Center can help with questions about:
- The status of your EBB Program application
- Documents needed to show you qualify
- Companies in your area
- Assistance with the EBB Program Household Worksheet
- Resetting your account